Terms and Conditions

1. Services Offered:

• We offer valeting services including exterior washing, interior cleaning, waxing, polishing, and detailing of vehicles.

• Additional services such as upholstery cleaning, stain removal, and odor elimination are available upon request and may incur extra charges.

2. Booking and Payment:

• Bookings can be made via phone, email, or our online booking system.

• Payment is due upon completion of services unless otherwise agreed upon.

• We accept cash, credit/debit cards, and electronic transfers.

3. Cancellations and Rescheduling:

• Cancellations or rescheduling of appointments must be made at least 24 hours in advance.

• Failure to provide sufficient notice may result in a cancellation fee.

4. Liability:

• While we take utmost care in servicing your vehicle, we are not liable for any damage or loss to the vehicle or its contents.

• Customers are responsible for removing any valuables or personal items from the vehicle prior to service.

5. Customer Satisfaction:

• We strive to provide the highest quality service and customer satisfaction.

• If you are not satisfied with our service, please contact us within 24 hours, and we will work to resolve any issues.

6. Health and Safety:

• Customers must inform us of any hazardous materials or conditions present in the vehicle.

• We reserve the right to refuse service if the vehicle poses a risk to our staff’s health and safety.

7. Privacy Policy:

• We respect the privacy of our customers and will not disclose any personal information without consent.

• Any personal information collected will only be used for the purpose of providing our services.

8. Changes to Terms and Conditions:

• We reserve the right to update or modify these terms and conditions at any time.

• Customers will be notified of any changes via email or our website.